Dear Patient,

patient survey

We would like to know how we can improve the service we offer you and how you perceive our surgery and staff. 

To help us with this, we have set up a Patient Participation Group for Groby Surgery. This involves a meeting between patients and staff every 2 months at the surgery to discuss new issues and any upcoming events. We would also like to set up a virtual patient representation group, so that you can have your say.

We ask the members of this representative group some questions from time-to-time to gain an insight into our patients views about the running of the surgery, such as opening times and the quality of the care or service you receive. We will contact you via email so it shouldn’t take too much of your time.

We aim to gather as many patients as possible from a broad spectrum to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.

If you would be interested please leave your name and a contact telephone number with reception or complete the sign-up form below. Either the Practice Manager, Kay, or our PPG Chair will contact you direct with full details.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

This is a report which every surgery who has a PPG- Patient Participation Group where required to display on how we advertised to patient's to join our Groby PPG, what age, ethnicity, what issues the PPG brought up regarding the surgery and how to help improve patient experience in general when visiting Groby Surgery.

If you would be interested in joining our group please click onto Patient Group and this will give you all the details required.

Groby Surgery are here to help improve the services we offer in conjunction with the PPG, together we can make our patients experience a pleasant one.

Online sign up link:-

http://www.thegrobysurgery.nhs.uk/survey_signup.aspx 

PDF Download sign up link:-

http://www.thegrobysurgery.nhs.uk/help/PatientReferenceGroupSignup.pdf

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Practice Leaflet

Please click on the link below to see our leaflet

Practice Leaflet

Complaints Leaflet

Groby Surgery Complaints Leaflet


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

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